Finacle Application Support Specialist

Currently we are hiring Finacle Application Support Specialist for Dubai location

Experience: 7+ Years

Location: Dubai

Mode: Work from office

Job Description:

Job Overview

Should have at least 5 years experience in Finacle 10x or above.

Should have good knowledge in Oracle - SQL & PL/SQL.

Hands-on experience in Unix/Linux command and application production support.

Hands-on experience in proactive monitoring, troubleshooting application-related problems on production, incident analysis & resolution, and RCA related to application.

Hands-on experience in ensuring the resolution for production issues is accurate and within SLA.

Experience in workflow maintenance and configuration.

Should be well-versed with the ITIL concept for incident, problem, and change management processes.

Exposure to the banking domain would be an added advantage.

Responsibilities and Duties

The Application Support Specialist is responsible for the stability of applications assigned to them by managers and ongoing support for these applications.

This includes service delivery and SLA maintenance for incidents and SRs. They will be reporting to the Manager, Application Operation.

This role is also responsible for maintaining production systems to the SLA targets for system availability, incident response and resolution time, and problem follow-up.

If you’re interested, please DM me, send a connection request, or share your updated resume at [HIDDEN TEXT].