Field Support Engineer

The Field Support Engineer is responsible for installing, maintaining, and repairing various technical equipment and systems on-site. They will troubleshoot problems, diagnose issues, and provide timely solutions to ensure the continuous operation of the equipment. The Field Support Engineer should have strong technical knowledge, excellent problem-solving skills, and the ability to work independently.

Responsibilities

• Install and commission technical equipment, ensuring they meet safety and quality standards.
• Perform routine maintenance and inspections on equipment to identify any faults or issues.
• Diagnose and repair technical problems, both hardware and software-related.
• Provide on-site technical support and troubleshooting services to customers.
• Collaborate with engineers and service technicians to resolve complex problems.
• Keep accurate records of all work done, including repairs and maintenance performed.
• Train end-users on the proper use and maintenance of equipment.
• Stay updated with the latest technological advancements in the field.

Minimum Requirements

• Bachelor's degree in Engineering or a related field.
• Proven experience as a Field Support Engineer or in a similar role.
• Strong technical knowledge of equipment and systems.
• Excellent problem-solving and analytical skills.
• Effective communication and customer service abilities.