Field Service Technician I

Requirements

Diploma (or equivalent) in Air-Conditioning & Refrigeration Field.

Minimum 6 months of working experience / internship in the HVAC industry / field.

A valid driving license is a plus.

Knowledge of:

1. Principles and practices of HVAC equipment maintenance and repair inline with industry practices & manufacturer's guidelines.
2. Hazard & Safety practices and procedures used in installing, repairing & maintaining HVAC equipment and MSDS sheets.
3. Overall understanding & practices of tools utilization & management.
4. Preparation & filling of inspection reports / Technical reports.
5. Overall understanding & complying with quality management practices as per company standards & any other applicable quality standards.
6. Good English knowledge in terms of speaking, writing, reading & listening.
7. Communication & inter-personal skills, team player & customer-oriented.
8. Basic understanding & knowledge in Metal sheets, electrical, carpentry & Building Automation controls.

Key Accountabilities / Responsibilities

Follow standard processes to accomplish tasks (Understand & follow oral and written directions).

Attend & complete assigned tasks within assigned time to the best ability and ensure quality services & customer satisfaction. Leave site clean & neat.

Keep customer informed with the task nature & progress upon site arrival & prior leaving work site. Share outstanding issues & suggested enhancements / recommendations.

Fill up Job Completion Certificate / Job Card / EH&S site surveys.

Inspect air-conditioning units to ensure efficient operation & diagnose mechanical and electrical malfunctions and make recommendations.

Make estimates of labor hours & materials required.

Assist in repairing and replacing damaged parts.

Cleans coils, blowers, checks motors, and belt tensions.

Work closely with colleagues as part of an integrated team.

Recognize safety hazards commonly found in HVAC operations, and identify and implement appropriate controls to ensure safe work.

Identify situations that require escalation or elevation to Supervisor or Manager for guidance or need to request additional support.

Manage & organize machinery tools pickup, delivery, usage & inventory as applicable.

Performs additional duties and responsibilities as required.

Recognize and identify potential risks and hazards associated with performing all work-related duties safely.

Attend regular (EH&S / Technical) Trainings & meetings.

Minimum Product Knowledge:

1. DX & Airside Equipment.
2. Reciprocating chillers.