Field Service Technician

Field Service Technician

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This position reports to:

Service Operations Manager

Your role and responsibilities:

In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations. The work model for the role is: onsite. This role is contributing to the Electrification in UAE. You will be mainly accountable for:

1. Receiving the project documentation and all the technical information necessary to start the commissioning activity.
2. Filling in the Site report and agreeing on the actions with the Project Manager prior to site modification.
3. Accomplishing the requested preliminary activities like permissions, Gate pass, power on/shutdown permits, application programs download and documentation check using the proper software tools and instrumentation, according to Company testing procedures.
4. Verifying the correctness of all the hardware connections between the system under test, making sure that the installed cables and wiring are made according to the related documents and are working properly.
5. Installing and verifying the correct functionality of all the installed devices in accordance with FAT results using diagnostic and application tools and following the project documentation as reference.
6. Solving hardware and functional incongruence and mistakes if any found during Site testing phase, modifying the wrong hardware involved.
7. Updating the system documentation with proper mark-ups and software configuration periodic updates, maintaining due trace of all the changes, following Company testing procedure indications.
8. Collecting all the update documentation at the conclusion of the modification job and sending it to the Project Manager for the delivery of the "As Commissioned" documents to the Engineering Department if changes have been made in agreement with Engineering Department.
9. Collecting all the Certificates and the other requested documents to complete the so-called "Log Project Book" for the specific project and delivering it to the Project Leader and Project Manager for Contractual use.

Qualifications for the role:

• Professional Qualification in Electrical ITA
• 7 years' experience outside ABB
• Knowledge of the most common testing tools (hardware and computerized)
• Knowledge of safe working procedures at site
• Attitude to interpersonal relationships
• Good relationship skills, teamwork, problem-solving, and English language knowledge.

More about us:

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