Field Service Engineer DP

As a Field Service Engineer, you are the first in line when it comes to representing Kongsberg to our worldwide customers. To further strengthen our team, we are looking for a Field Service Engineer to join our Global Customer Support (GCS) departments in UAE and Saudi Arabia.

Working as a Field Service Engineer (Systems), you will do installation and commissioning of Kongsberg's Dynamic Positioning and Joystick Control Systems (Software & Hardware, including vessel modelling, thruster tuning, Interfaces and in-house engineering), Acoustic Positioning Systems (HiPAP), various reference systems & sensors from Kongsberg Seatex, and Bandak Tautwire systems on vessels and in shipyards around the world. You will also perform on-call & planned services and maintenance on sailing ships, as well as in-house technical support to our customers. If you have the required qualifications and if you also identify with our values; determined, innovative, collaborative, and reliable, and are highly motivated for worldwide travel & support activities, you may be the person we are looking for.

Key Accountabilities

• Installation and commissioning of our Dynamic Positioning and Joystick Control Systems, Acoustic Positioning Systems (HiPAP), various reference systems & sensors from Kongsberg Seatex, and Bandak Tautwire systems.
• In-house engineering and onboard commissioning of DP Software (tuning of vessel model, Software upgrades & Interface modifications).
• Perform tasks for system maintenance and performance assessments.
• Provide technical support to internal and external customers.
• Support troubleshooting, configuring & repairing the products and other connected units as applicable.
• Perform on-call services, system acceptance tests, installation, commissioning, upgrades, onboard training, fault analysis and rectification work at customer sites and installations.
• Be able and willing to perform emergency call-out services (including non-office hours) to provide customers with fast and efficient services within UAE and worldwide.
• Execute the requested job in the best way to meet customer's deadlines and expectations.
• Work closely with Product center for timely updates and for continuous knowledge improvisation.

Qualifications And Experience

• Bachelor's degree or equivalent in one or more of the following: electronics or instrumentation.
• Minimum 3 years field experience in Dynamic positioning system field services.
• Willingness to travel on short notice.
• Fluent in English, both written and orally.
• Highly motivated for worldwide travel & support activities.
• Meet the health requirements that apply for offshore work.
• Ability to work with others in a team.
• Service minded/humble, and know the importance of giving the necessary attention to our customers.

You are able to

• Be service minded, and customer focused.
• Act on your initiative, make things happen, and accept responsibility for the results.
• Adhere to company rules and procedures and execute plans with commitment and determination.
• Use a methodical and systematic approach, plan ahead, define clear priorities to complete tasks.
• Analyze complex issues and problems and come up with rational judgments and solutions.
• Cooperate well with others, share knowledge, experience, information, and support others in the pursuit of team goals.

What We Can Offer You

As a field service engineer you will get a chance to work with leading technology in an industry which is working towards more environmentally friendly and green solutions. You will collaborate with people from different cultures and travel the world. You will be an important contributor in an exclusive technical, challenging and fun environment. Exposure to a high degree of personal development and career opportunities within Kongsberg Maritime.

Work location

United Arab Emirates, Saudi Arabia, and worldwide as and when needed.

Points of contact

Loulaj Maliyakkal, Operations Manager
Sajan Jacob, HR Manager

Start Date:

On or before 1st March 2025.

At Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defense, and aerospace.