Field Sales Executive

Roles and Responsibilities

This presents an exciting chance for individuals possessing strong communication abilities and a personable demeanor, keen on advancing their careers in Sales within Al Futtaim.

Minimum Requirements:

• Emiratization with family book
• Diploma / High School
• Previous customer service experience
• Willing to do outdoor sales and confident in meeting customers
• Proficiency in both English and Arabic is essential
• Possess an engaging personality, confidence in interpersonal interactions, and a drive to kickstart a career in sales
• Strong MS Office skills, particularly in Excel
• Customer-centric approach with adept decision-making and problem-solving skills

Sales and Business Development:

• Identify and prospect potential clients or customers through market research, cold calling, networking, or attending industry events.
• Generate new business opportunities by promoting the company’s products or services to prospective customers.
• Manage the full sales cycle from lead generation, qualification, presentation, negotiation, and closing sales.

Customer Relationship Management:

• Build and maintain strong, long-term relationships with clients to foster trust and repeat business.
• Conduct follow-up meetings and check-ins with existing clients to assess satisfaction and identify additional sales opportunities.
• Provide personalized solutions to meet client needs and offer support after the sale.

Sales Presentations and Product Demonstrations:

• Conduct product presentations or demonstrations to prospective clients, highlighting features, benefits, and value propositions.
• Tailor presentations to address the specific needs and interests of each customer or business prospect.
• Respond to client questions, objections, and concerns during presentations and negotiations.

Negotiation and Closing Sales:

• Negotiate terms and conditions with clients, ensuring mutual satisfaction while meeting sales targets.
• Close sales deals by preparing and reviewing contracts or agreements and obtaining the necessary approvals.
• Ensure proper follow-through with clients to ensure the timely completion of the sales process.

Market and Product Knowledge:

• Maintain a deep understanding of the company’s products, services, and industry trends to effectively communicate value to clients.
• Stay up to date with competitor products, pricing, and market trends to identify opportunities for differentiation and growth.
• Share market feedback with the product development or marketing team to help improve offerings and sales strategies.

Sales Reporting and Forecasting:

• Track and report on sales performance, providing updates to sales managers or senior leadership on progress against sales targets.
• Maintain accurate records of customer interactions, sales activities, and follow-up actions in the company’s CRM (Customer Relationship Management) system.
• Prepare sales forecasts to predict future sales and plan accordingly.

Achieving Sales Targets:

• Set and meet specific sales targets and quotas set by the company or department.
• Work with the sales team and management to develop strategies to meet or exceed monthly, quarterly, and annual sales goals.
• Monitor personal and team performance to identify areas for improvement and take corrective actions to meet targets.

Collaboration with Other Teams:

• Work closely with the marketing team to align on promotional strategies, campaigns, and lead generation.
• Collaborate with customer service or technical support teams to ensure a seamless experience for clients before, during, and after the sale.
• Coordinate with other departments to ensure product availability, timely delivery, and customer satisfaction.