Female Receptionist with mandatory experience of digital marketing

Full job description

If you are an honest, hard-working, self-motivated superstar, keep reading.

We love to work with hungry individuals with big goals, optimists, and team players who are humble yet confident. Experience is good but a willingness to learn more is priceless. If you are a great communicator and looking for an opportunity, NOT a job, we may just be the perfect fit.

We are seeking an animal-lover, friendly, organized, and compassionate individual to join our team as a Veterinary Receptionist. As the first point of contact for our clients, you will play a crucial role in creating a welcoming and supportive atmosphere for pet owners and their pets. You will handle various administrative tasks to ensure the smooth operation of our clinic.

Responsibilities:

• Mandatory excellent experience in Digital and social media marketing
• Greet clients and their pets in a warm, friendly manner
• Answer incoming phone calls and schedule appointments
• Provide information about services, procedures, and clinic policies
• Maintain patient records, ensuring they are updated and accurate
• Process payments and manage billing inquiries
• Assist with general administrative tasks, including filing, scanning, and data entry
• Handle client inquiries and concerns with empathy and professionalism
• Coordinate with the veterinary team to manage the flow of appointments
• Maintain a clean and organized reception area
• Ensure compliance with clinic protocols and procedures

Qualifications:

• Previous experience in a receptionist or customer service role (veterinary clinic experience is a plus)
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficient with computers and office software (experience with veterinary practice management software is a plus)
• Excellent organizational skills and attention to detail
• A compassionate attitude toward animals and their owners
• Ability to work independently and as part of a team

Preferred Skills:

• Familiarity with veterinary terminology and procedures is a plus
• Experience handling confidential client information
• Strong problem-solving abilities and conflict resolution skills
• Comfortable with handling pets in a calm and caring manner

Benefits:

• A positive and supportive work environment
• Job Type: Full-time
• Language: English and Arabic (Required)
• Location: Al Ain Abu Dhabi

Experience:

• Receptionist: 1 year (Required)

Application Deadline: 15/12/2024

For interested candidates, kindly send your CV to Petnvetclinic312@gmail.com or contact via WhatsApp at +971526621774.