Female Housekeeping Supervisor

Responsibilities:

1. Conducts daily briefing for Housekeeping Attendants.
2. Conducts daily inspection of employee grooming.
3. Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.
4. Conducts on the job training for all Housekeeping Attendants.
5. Maintains effective employee relations.
6. Checks and maintains equipment and machines used.
7. Prepares job orders and coordinates with Engineering for follow up.
8. Ensure special attention is given to VIP rooms.
9. Attends daily briefing with EKH / AEH in Housekeeping.
10. Reports any sick, irregular guest, and any stranger in guest corridors to the Housekeeper, Security Office immediately.
11. Handles proper handover and takeover of the incoming and outgoing shifts.
12. Reports all Lost & Found items to Housekeeping.
13. Prepares discrepancy report for the front office.
14. Conducts fumigation for the rooms and floors.
15. Follows up on “Do not Disturb” rooms.
16. Prepares inventory for room linen.
17. Notifies Housekeeper of any damage caused by guests.
18. Checks and follows all maintenance reports if the work is incomplete.
19. Waters and changes all flowers as per schedule requirement.
20. Ensures that all flower arrangements look pleasant before delivery to the rooms.
21. While inspecting guest rooms and other areas, maintains an eye for detail.
22. Conducts daily physical inspection of occupied, vacant, and checkout rooms at 1300 hours.
23. Ensures maid trolleys are parked well in the guest corridors and while cleaning rooms, they must be parked properly at the guest room entrance.
24. Monitors the Key Issue no. 3 / Entering / Leaving a guest’s room by the room attendant.
25. Responsible for the cleanliness, maintenance, property, and hygiene of guest rooms, corridors, and service areas.
26. Oversees the work of PA attendant.
27. Handles all service matters to guests in the station.
28. Supervises the activities of Housekeeping Attendants.
29. Checks all check-out rooms and guest rooms.
30. Is fully aware of the Rixelence of the day.
31. Maintains proper grooming at all times.
32. Shows fullest cooperation and respect within the team and other departments.
33. Is aware of the daily activities and has product knowledge of all hotel facilities.

Qualifications:

University Degree in any field, Minimum 2 years in a similar role with a five-star hotel.

Additional Information:

• Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
• Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits:
• Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance: Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
• Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities: Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
• Transportation Services: Transportation services.
• Employee Wellness Programs: Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.