Female Housekeeping Supervisor

Company Description

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Key Features:

1. Stunning Waterfront Setting: Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
2. Luxurious Accommodations: Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
3. World-Class Dining: Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
4. State-of-the-Art Facilities: Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
5. Exceptional Service: At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.

Job Description

MAIN DUTIES AND RESPONSIBILITIES:

1. Conducts daily briefing for Housekeeping Attendants.
2. Conducts daily inspection of employee grooming.
3. Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.
4. Conducts on the job training for all Housekeeping Attendants.
5. Maintains effective employee relations.
6. Checks and maintains equipment and machines used.
7. Prepares job orders and coordinates with Engineering for follow up.
8. Ensures special attention is given to VIP rooms.
9. Attends daily briefing with EKH/AEH in Housekeeping.
10. Reports any sick, irregular guest, and any stranger in guest corridors to the Housekeeper, Security Office immediately.
11. Handles proper handover and take over of the incoming and outgoing shifts.
12. Reports all Lost & Found items to Housekeeping.
13. Prepares discrepancy report for the front office.
14. Conducts fumigation for the rooms and floors.
15. Follows up on “Do not Disturb” rooms.
16. Prepares inventory for room linen.
17. Notifies Housekeeper of any damage caused by guests.
18. Checks and follows all maintenance reports if the work is incomplete.
19. Waters and changes all flowers as per schedule requirement.
20. Ensures that all flower arrangements look pleasant before delivery to the rooms.
21. While inspecting guest rooms and other areas, there should be an eye for detail.
22. Daily physical inspection of occupied, vacant and checkout rooms to be done at 1300 hours.
23. Ensures maid trolleys are parked well in the guest corridors and while cleaning rooms, the trolleys must be parked properly at the guest room entrance.
24. Monitors the Key Issue no. 3 / Entering/Leaving a guest’s room is followed by the room attendant.
25. Responsible for the cleanliness, maintenance, property and hygiene of guest rooms, corridors and service areas.
26. Oversees the work of PA attendant.
27. Handles all service matters to guests in the station.
28. Responsible for supervising the activities of Housekeeping Attendants.
29. Checks all check-out rooms and guest rooms.
30. Is fully aware of the Rixelence of the day.
31. Maintains proper grooming at all times.
32. Shows fullest cooperation and respect within the team and other departments.
33. Is aware of the daily activities and has product knowledge of all the hotel facilities.

Qualifications

University Degree in any field, Minimum 2 years in a similar role with a five-star hotel.

Additional Information

1. Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
2. Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
3. Career Advancement: Opportunities for career growth and advancement within the Rixos Hotels group.
4. Health and Wellness Benefits: Comprehensive health insurance coverage.
5. Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
6. Work-Life Balance: Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
7. Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
8. Social Events and Activities: Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
9. Transportation Services: Transportation services.
10. Employee Wellness Programs: Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.