FB Supervisor

IHG Hotels & Resorts

Dubai

AED 120,000 - 200,000

Job description

Always greets and welcomes guests promptly in a warm and friendly manner.
Always thanks and gives a fond farewell to guests, conveying anticipation for their next visit.
Assists guests with table reservations.
Assists guests while seating.
Ensures guests are served within the specified time.
Has a good knowledge of the menu and presentation standards.
Speaks with guests and staff using clear and professional language, and answers phone calls using appropriate telephone etiquette.
Is able to answer any questions regarding the menu and assist with menu selections.
Is able to anticipate any unexpected guest needs and reacts promptly and tactfully.
Always applies service techniques correctly at all times, serving Food & Beverage items with enthusiasm.