Fashion Advisor

Job Description

POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.

Key Responsibilities

• Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.
• Must possess knowledge of varied cosmetics products and accessories.
• Demonstrate excellent make-up selling skills.
• Recommend and link customer specific products.
• Identify customer requirements and deliver excellent customer services.
• Brand representation at the required standards with updated product knowledge and minimized stock loss.
• Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms.
• Ensure awareness and vigilance at all times of security in the store without any negligence.
• Ensure the highest standards of housekeeping standards.
• Handle the POS (Point of Sale) / Billing Counter.
• Greet the customers and assist them in selecting the right product.
• Must be presentable and well-groomed at all times.
• Tally money in the cash during the beginning / end of the shifts.
• Process the payments by cash / credit cards / vouchers / automatic debits.
• Issue receipts / refunds / change to the customers correctly.
• Convert the window shoppers to ultimate buyers.
• Promote the Club Apparel Loyalty Program of the company for repeat sales.
• Flexible to work for extended hours during the Sale / Festival period.
• Record the inventory inward / outward and maintain the report of the same.
• Must be updated about the various brands of the group for suggestive selling to the customers.