Facilities Supervisor

• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.
• Carry out planned preventative maintenance on the full range of equipment within the site.
• React quickly to breakdowns, communicate clearly with affected parties and work efficiently to fix the issue.
• Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager.
• Provide high levels of equipment availability to our internal customers.
• Support and learn from Senior Reliability Engineering Technicians.
• Management of contractors.

Basic Qualifications

• Multi skilled in either electrical or mechanical disciplines.
• Experience of planned preventative maintenance systems.
• Experience fault finding within MHE (Material Handling Equipment)/Automation systems.
• Experience in interpreting either mechanical or electrical drawings.
• Experience of conveyor maintenance, motor controllers/inverters.

Preferred Qualifications

• Experience of high voltage switching.
• Experience of sortation machines.
• Experience of maintaining/configuring bar code scanners.
• Experience of print and apply machines.
• Apprentice Trained, HNC, HND, BSc, BEng.

Building and Equipment Maintenance

• Strong knowledge of building systems (HVAC, electrical, plumbing, security, etc.) and how to manage their maintenance and repair.
• Ability to troubleshoot issues with equipment, HVAC systems, and other facilities-related concerns.
• Familiarity with maintenance management software for tracking service requests, scheduling maintenance, and managing work orders.

Leadership and Team Management

• Leadership skills to manage and supervise a team of maintenance staff, janitors, and contractors.
• Ability to delegate tasks, provide direction, and motivate team members to complete tasks efficiently and to a high standard.
• Experience in scheduling and overseeing work assignments for the facilities team to ensure smooth operations.

Health and Safety Compliance

• Knowledge of health, safety, and environmental regulations related to facility management, including OSHA guidelines.
• Ability to ensure that facilities comply with safety protocols, fire codes, and environmental regulations.
• Experience in conducting regular safety inspections and implementing corrective actions when necessary.

Project Management

• Skills in overseeing facility improvement projects, from planning and budgeting to execution and evaluation.
• Ability to manage vendor relationships, including negotiating contracts, managing costs, and ensuring service delivery.
• Experience in coordinating upgrades, repairs, and renovations to improve facilities or address maintenance issues.

Budgeting and Cost Management

• Strong financial skills to create and manage a facility maintenance budget.
• Ability to reduce costs without compromising on safety or the quality of services.
• Experience in assessing, negotiating, and managing service contracts and supplier relationships.

Problem-Solving and Troubleshooting

• Ability to identify facility-related issues and resolve them in a timely manner to minimize disruption.
• Critical thinking skills to evaluate problems and determine the most efficient and cost-effective solutions.
• Experience in managing emergency maintenance and ensuring business continuity.

Communication Skills

• Strong verbal and written communication skills to interact with employees, vendors, contractors, and upper management.
• Ability to convey facility-related issues clearly to stakeholders and provide progress updates.
• Proficiency in preparing reports and documentation on facility status, repairs, and maintenance schedules.

Customer Service Orientation

• Ability to address concerns from employees, tenants, or visitors and provide a positive, service-oriented response.
• A customer-first approach to maintaining a pleasant and functional workplace or building environment.

Technology and Software Proficiency

• Familiarity with facilities management software (e.g., FM:Systems, Archibus, UpKeep) to track service requests, maintenance schedules, and inventory.
• Basic understanding of building management systems (BMS) to monitor building conditions remotely.
• Proficiency with office software (e.g., Microsoft Office suite) for reporting and communication.

Desired Candidate Profile

• Facilities Maintenance:
  • Oversee the routine inspection, maintenance, and repair of all building systems, including electrical, plumbing, HVAC, elevators, and fire suppression systems.
  • Ensure that equipment and facilities are in good working order and meet regulatory standards.
  • Manage a preventive maintenance program to minimize unplanned downtime and emergency repairs.
• Supervision of Maintenance Staff:
  • Supervise a team of maintenance personnel, custodians, and vendors.
  • Assign and review tasks, ensure adherence to schedules, and monitor performance to maintain high standards.
  • Provide training and support for staff on safety protocols, maintenance procedures, and equipment use.
• Health and Safety Compliance:
  • Ensure that all safety regulations are met, including fire safety, emergency exits, and proper signage.
  • Conduct regular safety audits and inspections to identify hazards and implement corrective actions.
  • Respond to emergency situations (e.g., power outages, floods, fires) to minimize facility disruptions.
• Project Management:
  • Coordinate renovation, repair, and upgrade projects to improve building efficiency or meet tenant/employee needs.
  • Ensure that construction or renovation projects are completed on time, within budget, and according to safety standards.
  • Liaise with contractors, architects, and engineers during major projects to ensure alignment with organizational needs.
• Vendor and Supplier Management:
  • Manage relationships with external vendors, including those providing cleaning, security, landscaping, and repair services.
  • Negotiate contracts and ensure that vendor performance meets agreed-upon standards.
  • Review and approve invoices and monitor vendor expenses to stay within the facility’s budget.
• Budgeting and Financial Management:
  • Prepare and manage the facilities budget, tracking expenses related to maintenance, repairs, and upgrades.
  • Ensure cost-effective purchasing of supplies and equipment.
  • Manage expenditures for unexpected repairs or upgrades while maintaining cost efficiency.
• Emergency Response and Contingency Planning:
  • Develop and implement emergency response plans, including procedures for natural disasters, power outages, and other crises.
  • Ensure that all staff are trained on emergency procedures and that facilities are equipped with necessary emergency supplies.
  • Respond to emergency situations swiftly and coordinate with emergency services when necessary.