Facilities Supervisor

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The FM Supervisor is responsible for managing the day-to-day operations and maintenance of JC Properties and buildings. This includes ensuring timely delivery of maintenance and housekeeping services, overseeing equipment and building upkeep, and effectively deploying maintenance employees to meet service expectations. The role also involves managing subcontractors, ensuring compliance with safety and operational guidelines, and maintaining high levels of customer satisfaction.

Job Description:

1. Organize manpower requirements to ensure employees are present at designated sites on time.
2. Address tenant and business unit representatives' complaints or requests, resolving issues where possible or escalating to the line manager.
3. Oversee cleaning services and other hard service providers, ensuring quality standards are met.
4. Identify skill gaps within the team and arrange relevant training to enhance workforce capabilities.
5. Monitor and strive for high levels of customer satisfaction by delivering quality and sustainable services.
6. Ensure compliance with U.A.E. laws, company policies, and owner guidelines within the Operations & Facilities department.
7. Conduct regular staff meetings to maintain consistent quality standards and behavior expectations; facilitate weekly toolbox talks.
8. Manage and maintain solar power generation plants, multilayer racking systems, conveyor systems, ETP plants, ammonia plants, and related infrastructure.
9. Ensure timely closure of work orders and obtain customer satisfaction feedback. Address any dissatisfaction through corrective action plans.
10. Coordinate and ensure quality materials are procured in a timely manner, aligning with work order requirements.
11. Foster collaboration and communication among other Engineers and Assistant Facility Managers.
12. Identify and implement improvement opportunities to enhance operations.
13. Conduct quality control checks for maintenance work performed by both the in-house team and subcontractors.
14. Maintain building standards in line with SFG-20 & ASHRAE guidelines, upgrading as necessary.
15. Manage specialist subcontractors, ensuring maintenance activities are timely and meet quality expectations.
16. Perform weekly building inspections, address abnormalities, and submit detailed reports with recommendations.
17. Develop and monitor a preventive maintenance (PPM) schedule, providing monthly updates to management.
18. Track daily electricity and water consumption, preparing reports for management review.
19. Identify personal training and development needs relevant to the role and participate in appropriate training programs.

Functional/Technical Competencies:

• Strong knowledge of building systems (HVAC, plumbing, electrical, etc.) and maintenance practices.
• Ability to read and interpret blueprints, schematics, and technical manuals.
• Proficiency in facility management software and systems.
• Understanding of safety regulations, building codes, and compliance requirements.
• Strong organizational and time-management skills with the ability to handle multiple tasks.
• Problem-solving skills and ability to respond effectively in emergency situations.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

• An opportunity to become part of diverse teams with international exposure.
• Comprehensive family medical insurance.
• Family residency sponsorship and flight allowances.
• Up to 30% discount in our premium retail sports brand stores.
• Up to 20% discount in our pharmacy chain.