Facilities Manager-Facilities Management

Facilities Manager - Facilities Management

Location: United Arab Emirates

Job Description

Key Accountabilities:

1. Manage and control the entire service and operational activities/deliveries of an assigned building or geographical operational area under direct responsibility including Mechanical, Electrical, Plumbing, Fire and Civil Engineering, cleaning, security and specialist services in the most effective manner.
2. Motivate and lead subordinates to execute and perform job responsibilities for maximum productivity while maintaining a high degree of morals.
3. Create and develop yearly Preventive Maintenance schedules as required to upkeep the equipment/facilities of assigned operational areas in optimum operational condition at all times with minimized downtime.
4. Act as the direct customer-facing representative of the assigned building or geographical operational area in dealing with the customer for day-to-day operational requirements.
5. Attend client daily, weekly, and monthly meetings as required, finding meaningful remedial/corrective actions when responding to client complaints, which includes visiting and discussing with the client/end user their dissatisfaction/comments. Escalate matters beyond the operational responsibility to top management.
6. Produce periodic progress reports as required and agreed with the board members.
7. Design and develop operational procedures taking into account health and safety, quality, and environmental concerns.
8. Coordinate with supervisory staff to execute Preventive Maintenance, cleaning schedules, security management plan, and crisis management plan.
9. Conduct periodic site visits to ensure the work is executed on time and within the allocated budget, meeting best industry practices.
10. Ensure that all sub-contracted staff used on operational delivery are approved and competent for the specific tasks.
11. Maintain a safe working environment for all staff and subcontractors engaged by the company and ensure full awareness of EHS procedures.
12. Review estimates/proposals as required for service contracts/refurbishment projects or variations.
13. Be fully responsible for ensuring proper surveying, preparing snag reports, taking over, and managing DLP and warranties of all new facilities falling within the assigned building or geographical operational area.
14. Conduct audits of contract performance of the assigned building or geographical operational area from a technical perspective; add value to the contract through conducting maintenance reviews, trend analysis, and identifying prevention solutions including energy management. Contribute to continuous improvement and drive for value for money.
15. Ensure the availability of staff at all times for scheduled works and emergency requirements, meeting the required service delivery levels.
16. Ensure availability of all required minimum stock levels of parts and materials at all times, delivering services with minimized downtime.
17. Ensure an annual staff leave schedule is in place for upcoming periods.
18. Ensure timely delivery of aging reports and collections to the board.
19. Present the monthly and yearly P&L to the board.
20. Organize monthly/quarterly meetings and AGMs.
21. Prepare analytical reports on collections and expenditures to be included in the AGM presentation in coordination with the Finance Department.
22. Coordinate and review fit-out works in assigned buildings.
23. Implement measures approved by management and the board to improve the collection of service charges in coordination with the collection team.