F&B Captain - Belgian Cafe - F&B Service - Crowne Plaza® Hotel Dubai Festival City

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: United Arab Emirates, Dubai

Hotel: Dubai - Festival City (DUBFC), Dubai Festival City, Po Box 45777, 45777

Do you see yourself as a Front Desk Agent for Crowne Plaza Dubai Festival City?

At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

A little taste of your day-to-day:

• Endeavour to resolve all complaints during shift and log all complaints for further follow up
• Execute cash handling and banking procedures
• Prepare daily banking and cash flow reports
• Establish and instruct staff in cash security procedures
• Report or deal with irregular payments
• Supervise the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Assist with menu and wine list creation
• Supervise colleagues during shifts and functions

What we need from you:

• Great communication skills
• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Passion for food and curiosity for something new
• Basic organisation skills in restaurant operation

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

So, join us, and you’ll become part of our ever-growing global family.