- Being the first point of contact for callers, dealing with emails and phone calls by responding, passing on messages, or highlighting them for their manager's attention.
- Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive.
- Booking and arranging travel, transport, and accommodation.
- Organizing events and conferences.
- Reminding the manager/executive of important tasks and deadlines.
- Typing, compiling, and preparing reports, presentations, and correspondence.
- Managing databases and filing systems.
- Implementing and maintaining procedures/administrative systems.
- Liaising with staff, suppliers, and clients.
- Collating and filing expenses.
- Miscellaneous tasks to support their manager, which will vary according to the sector.