Executive Director- Institutional Relationship

• The role will be a key point of contact in establishing new and maintaining existing relationships with Institutional clients for FABS. The relationship building will encompass client visits, presentations, and assistance with promoting IPOs, new issuances & accelerated book buildings. It will also include building relationships between both the clients and prospects with the supplementary desks of FABS. It will also encompass being the point of contact with the CIB banking segment where client relationships are shared.

Specific Accountability

• Ensure the implementation of Sales process including client visits and road shows.
• Develop the established client base with a focus based on the strategic plan of the company.
• Establish new client contacts with a focus based on the strategic plan of the company which will involve all the target markets of the company and its affiliates.
• Promote all products and services for the company to targeted audiences highlighting the various channels in operation e.g. regional markets, e-trading, etc.
• Follow up on all client issues in a timely manner thereby ensuring first-class service is always at the forefront of the company and that customer satisfaction is at the heart of the business.
• Drive brand awareness and increase client knowledge about the products and services offered both on a local and regional basis.
• Commission market research as and when required by clients.
• Work closely with regional and international Asset Management companies.
• Report all client-related activities pertaining to Sales to Head of Sales and Business Development on a regular basis.
• Develop an approach based on corporate clients' needs to generate new business models which can be deployed on both a local and regional basis including new products and delivery channels.
• Develop effective working relationships with internal functions both for FABS and FAB Group ensuring effective links and coordination of input for the purposes of cross-selling and CRM.
• Provide research and analysis of competitor performance strategy and business development.
• Work closely with heads of departments of FABS both locally and regionally to ensure synergies of the overall company strategy.
• Any other responsibilities as directed by the Head of Sales and Business Development.
• Develop business from institutions and monitor clients' needs for FABS products and services.
• Develop a customer base either individually (own contacts), customer referrals, or by customer allocation from within the bank.
• Update and monitor sales activities and identify opportunities for business growth.
• Provide high-level customer service.
• Maintain a strong focus on building new client relationships internally and externally.
• Participate in roadshows, internal presentations, and seminars if required.
• Ensure effective communication with external parties including clients & prospects and aim to enhance the image of FABS.
• Create product awareness and enhance product knowledge and sales skills through constant training among bank RMs.
• Develop and enhance sales through the business banking channels.

Qualifications:

• University Graduate in a relevant discipline.
• Minimum 7 years experience in a financial institution with a minimum of three years working in the capital markets field in relevant markets.
• Fluent in written and spoken Arabic/English.
• Experience in financial services marketing of capital market products.
• Comprehensive understanding of equity & capital markets and thorough understanding of their respective legal and regulatory framework.
• Strong written and oral communication skills.
• Proven leadership and planning skills.
• Strong collaboration, interpersonal, presentation, and persuasive skills at all levels.
• Proven ability to analyze financial statements, companies' performance, market economy, and dissemination of relevant research.

Remote Work: No

Employment Type: Fulltime