Events Coordinator

Responsible for contributing to the operation of Catering Events and execution of Groups and Events handed over by Sales.

Responsible for adhering to the management standards and quality guidelines in the Department set by the Cluster Director of Sales and Marketing.

KEY ROLES & RESPONSIBILITIES

FINANCIAL:

1. To prepare accurate administration reports submitted on time to the Sr. Events Sales Manager.
2. To use properly Opera Sales and Catering System for maximum performance.
3. Prepare all administration documents required by the Groups & Events Team.
4. Attend to Telephone, Fax, and email inquiries in a timely manner.
5. Coordinate Fam Trips and Site Inspections as required.
6. Attend Monthly & Weekly Sales Meetings.
7. Attend to all Events Department mail and maintain a correspondence database.
8. Assist with direct mail campaigns.
9. Maintain Filing systems (manual and electronic).
10. Maintenance and management of database.
11. Assist with promotions where requested.
12. Organize Trade Shows functions and exhibitions where applicable and advised by Superiors and carry out travel arrangements.
13. Assist with compilation of annual Groups & Events budgets, business plan, and regular action plans.
14. Stock control of Groups & Events collaterals.
15. Coordinate and maintain supply of complimentary gifts and promotional items.
16. Work in line with business needs.
17. Is aware of the Credit Policy.
18. Is fully aware of Sofitel Standards.
19. Performs related duties and special projects as assigned.
20. To keep constant update on the Data Base of customers in liaise with Groups & Events team.

PERSONAL ATTRIBUTES

1. Good understanding of luxury market.
2. Good understanding of all hotel departments.
3. Knowledge of sales skills and revenue management.
4. Must have strong interpersonal skills with attention to details.
5. Strong written and verbal communication skills.
6. Strategic thinking combined with the ability to move strategy to action.
7. Problem solving skills.
8. Self-motivated, creative, and confident with a highly energetic personality.
9. Creative, independent, and manages stress gracefully.
10. Ability to meet deadlines consistently.
11. Proactive and taking initiative.
12. Must be organized and ability to work and follow systems and procedures.
13. Must be adaptable to change of strategy, ideas, systems, etc.
14. Must be guest service oriented.
15. Proficiency in organizational planning with the ability to multitask.

Qualifications:

1. Minimum 2 years experience in a sales events position.
2. Degree/Diploma in Hotel Management / Business Administration.
3. Strong knowledge of Opera Sales & Catering & Microsoft Office.
4. Understands the local culture and has worked in the region.
5. Fluency in English written and spoken.
6. Fluency in Arabic written & spoken is an advantage.

Remote Work:

No

Employment Type:

Fulltime