EVENT SALES COORDINATOR

• Proactively finding opportunities and leads for business growth by creating and maintaining your customer database
• Achieving personal Event Sales targets by converting leads into a business opportunity
• Understanding client needs and providing a proposal which best suits their requirements
• Conducting event space site inspections outlining our unique selling points to the client
• Planning an event successfully from beginning to end using the hotel’s event management system
• Handling a group movement in the hotel with attentive care
• Ensuring a well-executed event which exceeds customers’ expectations
• Communicating effectively and working closely with all concerned operations departments in the hotel
• Handling guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems
• Ensuring adherence to laws, regulations, and hotel policies
• Maintaining positive guest and colleague interactions with good working relationships

Qualifications

• Passion for the hospitality industry and eagerness to learn
• An eye for detail
• Be well spoken and an enthusiastic speaker
• Be comfortable with computer literacy
• Good administrative, organizational, and problem-solving skills
• Excellent communication, sales, and customer service skills
• The ability to multitask, work in a fast-paced environment, and meet deadlines
• Current knowledge of industry trends and regulations are an advantage