Event Planning Coordinator

Organization - Grand Hyatt Dubai

Summary

1. Proactively finding opportunities and leads for business growth by creating and maintaining your customer database.
2. Achieving personal sales targets by converting leads into a business opportunity.
3. Understanding client needs and providing a proposal which best suits their requirements.
4. Conducting event space site inspections outlining our unique selling points to the client.
5. Planning an event successfully from beginning to end using the hotel’s event management system.
6. Handling a group movement in the hotel with attentive care.
7. Ensuring a well-executed event which exceeds customers’ expectations.
8. Communicating effectively and working closely with all concerned operations departments in the hotel.
9. Handling guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems.
10. Ensuring adherence to laws, regulations, and hotel policies.
11. Maintaining positive guest and colleague interactions with good working relationships.

Qualifications

1. Passion for the hospitality industry and eagerness to learn.
2. An eye for detail.
3. Be well spoken and an enthusiastic speaker.
4. Be comfortable with computer literacy.
5. Good administrative, organizational, and problem-solving skills.
6. Excellent communication, sales, and customer service skills.
7. The ability to multitask, work in a fast-paced environment, and meet deadlines.
8. Current knowledge of industry trends and regulations are an advantage.