Engineering Technician

About the Job:

An exciting opportunity has arisen for an Engineering Technician to join the team in Jumeirah Emirates Towers. The main purpose of this role is to respond and cater to all the repairing and maintenance needs and requirements as needed in the Business Unit or highlighted by the immediate reporting manager on the shift; diagnose, repair and replace as necessary following department standard operating procedure.

Your key responsibilities will include:

1. Understand the complaints/issues, carry out all the relevant equipment to the site, diagnose the situation and the repair needs, carry out repair, replacement and maintenance works as directed/needed.
2. Respond to all inquiries in a courteous and professional manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
3. Complete work orders, PPMs, CWAs as directed.
4. Select correct materials from engineering stores and enter logs of the materials collected.
5. Organise work and equipment in a skilled and professional manner.
6. Maintain logs for all work performed while on duty within the department and those in other departments as required.
7. Respond to work orders or room/site inspections and report any damage observed to the team leaders and propose resolution. Highlight problems outside remit and seek guidance and direction to resolve them.
8. Ensure adherence to safe working conditions and highlight any issues that may lead to unsafe working conditions.
9. Ensure that work areas are left in a safe and tidy condition and housekeeping is informed if further cleaning is required.
10. Ensure that all the operating equipment and necessary materials are available and clean prior to the commencement of service.
11. Attend all training sessions and meetings on a consistent and regular basis.
12. Any other duties as may reasonably be requested by the management and reporting manager.
13. Ensure that a high standard of personal hygiene and grooming are strictly observed and followed.
14. Develop and maintain positive working relationships with others; support the team to reach common goals, guide and supervise general assistants where necessary.
15. Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence.
16. Adhere to all relevant Health, Safety and Environment procedures, instructions, controls, and local regulations.

About you:

In order to be considered for this role, you will have a minimum of 2 years of experience in a relevant field (Carpenter, Mason, Electrician, Plumber, Painter, Refrigeration, Mechanical etc.) preferably within the luxury hospitality industry. You will have knowledge of Work Order System, knowledge of high-rise building systems/resorts etc. Should be able to quickly learn and adapt to a new work environment.