Engineering and Support Manager

Info Arab Media FZ-LLC / Al Mashhad is seeking an Engineering and Support Manager to join our existing Technology Team in the Headquarter located in Dubai, UAE. The Engineering and Support Manager is responsible for managing the day-to-day operations of the Broadcast Engineering Support department in a hands-on capacity. This role involves providing a solution-centric approach, supporting, and training Broadcast Support engineers and seniors to optimize the efficiency and effectiveness of inter-operable systems and team activities. The ability to make holistic decisions in areas such as equipment maintenance, installation, and repair of the end-to-end Broadcast Infrastructure is essential.

Requirements

1. Experience of working in a highly pressurized environment where it is business-critical that networks are up and running 24x7 due to the nature of the broadcast industry.
2. Expert in Broadcast & IT systems of the News, Programs Entertainment Industry, and Broadcasting Technology would be a distinct advantage. Understanding systems architecture and the framework of microservices architecture for content acquisition, production, transmission, and consumption is essential.
3. Previous experience in various television station positions involving production, operations, or remote experience.
4. Working knowledge of modern digital television technology and operations roles, with skills in broadcast IT software/hardware and the latest technologies and trends.
5. Combined experience in Human Resources, facilities coordination, and/or studio operations is preferred.
6. Strong leadership capabilities with modern digital tools and workflows.
7. Detail-oriented with a logical mind and good organizational and scheduling abilities.
8. 15+ years of experience in different broadcast support roles.
9. Fluent in written and spoken English; proficiency in Arabic will be an advantage.
10. The ability to manage Broadcast engineering IT systems and engineers, with strong leadership skills and the ability to delegate and manage tasks considering risk factors of decisions.
11. Bachelor’s degree in Electronics, Computer Science, or Engineering preferred.
12. Additional certification in Broadcast systems or Networks, MS Systems, PMP.
13. Knowledge of AutoCAD, Visio, or similar software for drawing updates.