Engagement Manager

Overview

Nortal is a leading strategic change and technology company, with a vision to deliver the future. Our 2000+ employees across the globe share the vision of delivering a better future through seamless digital transformation. We have been digitizing and transforming the public sector, healthcare, and business organizations for more than two decades. We build seamless experiences and redefine businesses through experimentation, design for value, product excellence and accelerated delivery.

Responsibilities

As Engagement Manager, you are responsible for managing and growing a portfolio of projects for your customer segment. You are responsible for ensuring customer satisfaction and expectations being fulfilled and delivered as per agreed targets. You know how to position us with customers and create a plan towards a long-term commitment. You know how to engage different capabilities within the organization to set up governance and delivery, and ensure performance, leadership and teamwork to deliver on our promises to our stakeholders.

Qualifications

• 5+ years of business section or project portfolio management experience
• Strong track record in managing complex projects in digital innovation
• Background in digital consulting and product development
• Ability to manage customer expectations, present and explain solutions and project deliverables to senior stakeholders
• Experience managing cross-functional teams, building sustainable processes, and coordinating release schedules
• Experience in managing international teams
• Experience building sustainable accounts
• Fluent in English, knowledge of Arabic is a plus
• Ability to travel frequently to the Middle East
• Readiness for permanent relocation to Oman or Saudi Arabia is a plus
• Past experience working in the Middle East

If you are a dedicated Engagement Manager and wish to contribute to our organization's growth and success, we would love to hear from you.