Employee Success Consultant Middle East, Eastern Europe and Africa, based in KSA

The Middle East is a key strategic market for Salesforce. We will be establishing a new legal entity in Saudi Arabia as Regional HQ to accelerate the growth in the region.

Saudi Arabia’s Vision 2030 is driving digital transformation, with the ICT market expected to reach $27 billion by 2025. Government incentives, such as 100% foreign ownership in tech sectors and reduced tax rates, make Saudi Arabia an attractive regional HQ.

To establish a strong operational foundation, HR capabilities will focus to meet with regulatory, talent, and cultural requirements and align with global best practices and business priorities to drive:

• Strategic impact on business expansion
• Risk mitigation through compliance and regulatory adherence
• Long-term value creation through talent acquisition and retention

On top of the country responsibilities the ES lead will support Mohammed Alkhotani, SVP Middle East, Robin Fisher, SVP Growth Markets (Eastern Europe & Africa) and Ibrahim Alseghayr, Country Leader KSA

Job Summary:

We are seeking a strategic and dynamic Employee Success People Consultant (ESPC) to lead and support Salesforce Employee Success initiatives across the Middle East, Africa, and Eastern Europe. Based in the Kingdom of Saudi Arabia, you will act as a key advisor to business leaders, ensuring the effective implementation of HR strategies, policies, and programs tailored to each region’s cultural and regulatory environment.

Your role will bridge global HR best practices with local execution, empowering sustainable business growth and employee development in emerging markets.

This ESPC will report to the Senior Manager, ESPC and PMO and work closely with ES COEs, the ES Lead for the South Region and the business leaders. The ideal candidate is interested in making a significant impact in several critical business areas, excels in a fast paced, constantly evolving environment and is looking to work with a strong ES Team.

Key Responsibilities:

• Serve as a trusted HR advisor for business units across the Middle East, Africa, and Eastern Europe by using professional credibility and positive relationships.
• Partner with regional leadership to identify HR priorities and develop regionally tailored HR strategies.
• Strengthens the leadership team of each organization by providing mentoring and development to senior leaders.
• Leads complex initiatives where the impact is significant in supporting the client's needs. Initiatives include employee retention, talent assessment, succession planning, organizational design, compensation planning (equity, bonus, merit), and leadership development.
• Ensure compliance with local labor laws within the Kingdom of Saudi Arabia and alignment with global HR policies.
• Partners with and between COE’s and regional ES teams to deliver seamless human resources processes and programs across the organization. Leverages all ES programs, policies, processes and systems.
• Lead or support HR transformation initiatives including policy harmonization, process improvement, and digital HR systems deployment.
• Analyze data and trends to inform decision-making and strategy execution. Provides client with analysis of client organizations' "health" by looking at trends in performance, employee happiness, attrition, diversity etc.
• Facilitate leadership development and succession planning adapted to diverse markets.
• Build and nurture a high-performance culture aligned with company values.
• Support cross-border talent mobility and expatriate management.

Required Skills/Experience:

• Demonstrable track record of developing effective relationships across all levels of the organization and with diverse client groups.
• Strong business acumen with preference in a software company.
• Experience with program/change management preferred.
• Demonstrable ability to drive major initiatives through the organization and influence decision makers.
• Ability to be proactive, to anticipate and provide alternatives and options to the business.
• Ability to diagnose and successfully handle organizational development issues.
• Excellent written and verbal communication skills; must be an articulate and persuasive communicator.
• Excellent interpersonal, group, process and influence skills.
• Ability to prepare and make senior level presentations, and build a narrative based on collection and analysis of data.
• Ability to conduct group facilitation, and coach and counsel management.
• Ability to partner with various COEs to build an equality strategy and other key initiatives for the organization you partner with.
• Ability to work effectively in a team environment.
• Ability to work with both onsite and distributed teams effectively.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum of 5-7 years of progressive HR experience, preferably in international or regional roles.
• Proven experience working across Middle East and other EMEA markets.
• Strong understanding of KSA and Middle East employment laws, labor relations, and cultural nuances.
• Exceptional interpersonal and stakeholder management skills.
• Ability to travel regionally as required.
• Fluent in Arabic, English and any other European language will be considered an advantage.

Preferred Competencies:

• Strategic thinking and business acumen
• Cross-cultural sensitivity and adaptability
• Change management and agility
• Coaching and facilitation skills
• Data-driven decision-making