Employee Benefits Healthcare Data Analyst - Group Medical & Life Insurance

Who we are

GIG is a top 5 MENA Insurer present in 13 countries, with leading positions in Kuwait, Jorden, Bahrain, and Egypt. GIG is backed by 2 strong Shareholders: Fairfax, a financial holding organization owning insurance companies in over 40 countries and headquartered in Toronto, Canada, and KIPCO, one of the biggest diversified holding companies in MENA and backed by the ruling family of Kuwait. As GIG, we are committed to running our operations in a responsible, sustainable way, creating a diverse and inclusive working environment and culture, and having a positive impact on communities and protecting the environment. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.

Job purpose:

The ideal candidate must ensure a profitable growth of the Group Health portfolio through analyzing healthcare data to optimize business operations and communicating the findings using data visualization and detailed reports. Collect, refine, and prepare data for basic analytics and visualization, manage issuance of Policy Performance Reports and Loss Ratio.

This role will also include the pricing and issue standard group health proposals for new business/renewals business in line with GIG practices.

Key Responsibilities:

• Prepare and deliver client performance report.
• Work closely with the Pricing team for data preparation and overall medical portfolio analysis
• Liaise with other departments to build and maintain common medical database
• Interact with data lake teams to insure the timely delivery of the data with accuracy
• Prepare and deliver Health Portfolio analysis based on risk segmentation
• Identify the early warning indicators to adjust the price or indicate deteriorating trends
• Propose alternative options that would help the client design competitive solutions.
• Coordinate with Distribution Channels on marketable proposition to grow the portfolio and maintain profitability.
• Monitor the performance of the assigned portfolio segment. Analyze any abnormal trends and communicate these, along with technical explanations and potential suggestions, to the Sales and Distribution teams for further communication to customers.
• Suggest corrective measures either on whole portfolio or specific accounts to maintain profitability levels.
• Interact with Customers and/or Intermediaries if required.
• Contribute to continuous improvement initiatives aimed at enhancing the customer experience.

Minimum requirements of Role:

Essential:

• Strong technical and analytical skills with high level of numeracy.
• Proficiency in Power BI with dashboards developments and providing automated reporting solution.
• Basic knowledge of SQL /SAS/VBA/Tableau Developer
• Advanced proficiency in Excel, PowerPoint, and Word.
• Excellent communication skills.

Desirable:

• Bachelor's degree in mathematics, statistics, Actuarial Sciences