Responsible for the on-site management of DC, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & Site local legislation. Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility infrastructure operations and maintenance.
Generate job cards & incident management tickets for Data Center facility. Work with DCO managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
Establish documentation relevant to business & facility operations. Manage routine maintenance and emergency services on a variety of critical systems such as:
Assist in the design, implementation, commissioning and build out of new facilities. Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability. Management of the DC, in the provision of infrastructure & inventory asset management.
Review DC contract compliance & ensure all SLA’s are achieved. Business interface with DC Management for day to day operational requirements. Assist in recruiting efforts. Manage DC to resolve of any infrastructure Electrical engineering issues.
Delivery of exceptional customer service and satisfaction. Maintain, operate all Electrical systems and associated equipment, electrical equipment, building management system. Perform facility inspections and report on condition affecting operations.
Create the Job cards in CAFM App as per Site requirements and follow up the Job cards until close by the Technician. Responding promptly and efficiently to emergencies calls. Prepare and submit Monthly reports of conditions in buildings and recommend actions to be taken.
Review and understand equipment and methods of operation, Electrical systems, ELV system, fire/life safety, and other systems. Comply with all safety procedures and requirements. Maintain essential stock of spare parts. Support any afterhours building needs and activities as required.
Familiarity with datacenter guidelines and standards especially Tier III design standards and ASME/ASHRAE/NFPA. Ability to handle rotation Shifts on Monthly basis.