Senior Consultant - Transformation

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE's most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!

We are currently recruiting for a Senior Consultant - Transformation to join our Transformation and Quality Assurance team in our HQ, located in DAFZA, Dubai Airport Free Zone.

Scope: The primary focus is to lead in collaboration with business units to develop group-wide strategies, manage transformation strategic projects and programs, govern the established project management office while continuously enhancing the group-wide transformation capabilities through learning and development framework. The responsibilities include maintaining strong relationships with stakeholders, leading group-wide change management programs, continuously assessing and improving the maturity of established project management office governance.

Financial

• Support to establish the annual continuous improvement financial hard savings target at both organization and department level
• Manage group-wide performance on continuous improvement financial targets while effectively supporting underperforming departments and monitoring progress
• Lead the development of project business case and support to maintain associated project cost budgets
• Collaborate with finance team to enhance effectiveness of financial benefit realization process which includes identification, measurement, validation and reporting of achievements
• Support the business development, client relationship building and market research activities to drive revenue growth from external consultancy business
• Lead in collaboration with business units, finance and procurement to identify opportunities associated with revenue growth, cost reduction, cost avoidance and overall profit and loss (P&L) impact
• Lead execution of strategic transformation initiatives that are aligned with the board of directors growth vision and achieve tangible financial outcome

Customer

• Maintain strong relationships with leadership team, business unit heads and support function leads serving as the primary point of contact for assigned initiatives
• Plan and gather valuable feedback from stakeholders during and post implementation of initiatives that leads to overall transformation and capabilities improvement opportunities

Process

• Support to develop comprehensive transformation department strategies that are aligned with the organization vision and objectives
• Lead strategic cross-functional transformation program which includes developing project execution framework, defining project scope, objectives, and associated benefits
• Support the department balance scorecard adherence to objectives, effectively resolving underperformance against monthly target, monitor and report progress
• Advocate the group-wide change and continuous improvement culture while leading workshops, governing change management methods and facilitating employee engagements
• Govern and develop the policy, objectives, processes, standards and monitoring of project management office methodology (PMO) while continuously monitoring and improving maturity of the overall governance
• Lead group-wide training need analysis to identify skills gap that leads to the development of essential training programs
• Manage the execution of group-wide transformation learning and development framework while supporting training module development, training delivery and mentoring trainees towards successful implementation
• Support the capability development and mentoring of transformation colleagues in project execution and other day-to-day task execution
• Lead data collection exercise that includes measurement system reliability assessment, data collection tool development, leading workshop with subject matter experts and record management
• Lead problem-solving and deep dive session enabled by complex process and data analysis to discover root causes that leads to identification of ideal solutions
• Lead solution identification and requirement gathering session using relevant creative thinking tools, prioritization method and solution design principles

Innovation

• Stay updated with global best practices in transformation to continuously drive innovation and change within the organization
• Lead group-wide workshop sessions focused on problem-solving, innovative idea creation, solution design and production management
• Support the group-wide enterprise system implementations project with developing process architecture design, collaborating in future-state solution design and developing control governance to sustain process performance

Selection Criteria

Experience

• 5 years work experience as a Transformation consultant or project manager
• 8 years work experience in project management
• 3 years work experience in project management office governance
• 3 years work experience in change management
• Experience in leading cross-functional strategic programs and projects
• Experience in leading people, mentoring and developing capabilities
• Experience in developing learning and development framework and training delivery

Qualification

• Bachelor's degree in relevant field is required
• Master's degree in relevant field is preferred
• Lean Six Sigma green belt is required
• Lean Six Sigma black belt is preferred
• Project Management Professional (PMP) certification is preferred

Skills

• Microsoft project
• Microsoft office suites
• Strategic planning
• Stakeholder management
• Conflict resolution
• Effective communication and change leadership
• Problem-solving
• Financial analysis
• Process and data analysis