Reservations Agent

Responsibilities:

• Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards and/or scripts.
• Respond to and provide information on hotel services, local attractions, travel directions, etc.
• Provide assistance and support with departments to ensure smooth flow of operations, especially dealing with guests' bookings and reservations.

What we need from you:

• Ideally, you have 1-2 years of similar or relative experience in a 4 or 5 star hotel.
• Excellent English communication skills; Arabic language skills highly preferred.
• Amenable to work in flexible and/or rotating shifts.
• Familiar with reservations and booking systems used in the hotel industry.