You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
Responsibilities
Greet and welcome all guests approaching the restaurant in accordance with the highest standards.
Handle and serve guests efficiently, with flair and a courteous manner.
Have a thorough understanding and knowledge of all Food & Beverage as well as allergens on items in the menu, with the ability to recommend Food & Beverage combinations and upsell alternatives.
Act as a salesperson by upselling hotel promotions, especially in F&B.
Assist other team members to achieve cleanliness and excellence throughout the cluster.
Be flexible and extend job duties to carry out any other reasonable responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
Handle all cashier duties as assigned.
Qualifications
Previous experience in a hotel or restaurant is an advantage.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Strong interpersonal and problem-solving abilities.
Ability to work well under pressure in a fast-paced environment.
Ability to work cohesively and collaboratively as part of a team.
Additional Information
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Accor Academies.
Opportunity to develop your talent and grow within your property and across the world.
Ability to make a difference through our Corporate Social Responsibility activities.