Technical Key Account Manager for eCommerce solutions

Department: Business Development

Location: United Arab Emirates

Compensation: $2,000 - $3,000 / month

Description
For every person joining us for any position, there is a path and an opportunity to reach an executive role and become a company partner.
Antons Sapriko, Company Founder

How to become a Technical Key Account Manager at scandiweb eCommerce Expert Team?

We are a very inclusive company with colleagues from over 30 countries across all continents. Our ratio of females is among the highest in the industry. We welcome people from all walks of life who can complete a test by showing their skill and knowledge.

What do we expect from you?
The core prior experience we are looking for is hands-on eCommerce and solid knowledge of web development methodologies. Whether as a Project Manager, Digital Marketer, B2B Sales Specialist, or Business Developer with fluent English.

Familiarity with platforms such as Magento/Adobe Commerce, Shopify, Akeneo, or PimCore is highly recommended and a significant advantage, as these are systems you will frequently encounter and work with.

It is important to have a technical understanding of eCommerce components and structure. Scandiweb is seeking a self-motivated individual who is driven by achieving results and strongly desires to succeed.

Strong communication skills are essential, with confident skills in English and the ability to express oneself well in written, verbal, and presentation formats. Additionally, the ability to learn new frameworks, and systems, and obtain certifications is important in this role.

What are the responsibilities of a Technical Key Account Manager?
In this role, you will focus on understanding scandiweb's customers and identifying their needs and pain points. Responsible for building and maintaining strong client relationships while driving sales growth through upselling and cross-selling services. Develop strategic account plans, monitor performance metrics, and collaborate with internal teams to ensure client satisfaction and retention, all while staying informed about industry trends and market conditions.

To grow your portfolio, you will have the opportunity to work with inbound leads, starting with conducting thorough research of networks, ecosystems, companies, industries, and individuals to uncover business objectives and identify opportunities. You will build strong, positive relationships with new customers, serving as a trusted advisor including CTOs and CEOs of scandiweb's top-tier organizations.

As a key player, you will lead daily sales activities, including preparing new offers and engaging potential clients through calls. You will actively participate in all stages of the sales process for both inbound and outbound leads, from introductory calls to solutionizing.

If possible, being available for travel to various locations, including Europe, the Middle East, and the US, will allow you to engage with potential clients and establish valuable connections. You will also be responsible for preparing compelling business presentations and proposals tailored to the specific needs of prospective clients.

Further career growth for Technical Key Account Manager?
You will get support in career counseling from our HR department as each career path is unique taking into account your personal strengths and ambitions.

Further professional growth and development can lead you to become a senior, team lead for one and/or multiple teams, heading a particular practice, and ultimately working with top accounts like Puma, The New York Times, or Läderach.

What is the compensation package of a Technical Key Account Manager at scandiweb?

• Competitive starting salary relative to the market;
• Valuable eCommerce experience at the industry leader scandiweb;
• Substantial monetary bonuses based on successful lead conversion to client;
• Exciting travel opportunities;
• Support for hardware upgrades;
• Core health insurance coverage and sports bonuses;
• A diverse multinational team of experts to learn from;
• Company-covered training and certification;
• Legendary online and onsite events to celebrate our success together.

Next steps

• Apply and fill in the application form;
• Receive the test task and complete it.