Spa Therapist

About the Job:

An opportunity has arisen for a Spa Therapist to join the team of Talise Spa in Jumeirah Emirates Towers. The purpose of this job is to provide health, body, and SPA treatments in a safe and professional manner, while providing excellent service, comfort, and unique guest experience to all clients. The main duties and responsibilities of this role are:

• Perform all treatments offered within Talise Spa, including those listed in the treatment menu.
• Maintain the upkeep of treatment rooms by ensuring:
  • Hot cabbies are consistently in immaculate condition.
  • Treatment rooms are set up according to the treatment room standard operating procedure.
  • Cabinets are organized, tidy, and cleaned as per cabinet standard operating procedure.
  • Burner remains clean.
  • Green Globe standards are followed, including turning off lights and ensuring no candles are burning in treatment rooms when treatments are not in progress.
  • Adherence to therapist opening and closing procedures.
• Actively promote all spa products to guests, providing comprehensive product knowledge.
• Ensure an adequate stock of products is available to perform treatments.
• Inform or recommend guests about spa treatments and programs as well retail products.
• Maintain accurate electronic consultation records for treatments and products used, particularly for repeated guests.
• Address any guest-related matters, product or equipment needs, and technical service requests promptly.
• Participate in ongoing training sessions and continue to develop skills.
• Provide retail recommendation cards to every guest.
• Maintain stocking, cleaning, and facility setup during available time slots of 30 minutes or more.
• Assist Spa Receptionist in assisting guests with inquiries or tours.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Relevant spa therapy qualifications
• Experience working and managing in the Spa industry in a 5-star Hospitality environment
• Experience delivering a range of treatments including massage, facials, scrubs, wraps, reflexology, waxing.
• Possesses a minimum of 2 years of hands-on experience in delivering therapy services in a luxury hotel.
• Strong communication and interpersonal skills.
• Holder of a Bachelor's degree from an accredited College/University or is a holder of a certificate by CIBTAC if possible.