Managing Consultant, Specialized Product Delivery (Digital Technology - Payments Specialist) | [...]

Managing Consultant, Specialized Product Delivery (Digital Technology - Payments Specialist)

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary
Managing Consultant, Specialized Product Delivery (Digital Technology - Payments Specialist)

All About the Role
Advisors Deploy is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:

1. Delivering new products and strategies to market smoothly and efficiently
2. Successfully implementing complex technology and delivering the most challenging transformation programs to create the new business as usual
3. Strengthening client's internal skills, knowledge and experience in critical areas
4. Transforming client processes and optimizing their management practices

As an Managing Consultant, Specialized Product Delivery (Digital Technology - Payments Specialist) you will:

1. Oversee the complete design, execution, monitoring, and closing of Payment-related projects (such as Integration of Mastercard Payment gateway with a third-party Payment system, Co-badging activities, Integration of Mastercard remittance Solution, MDES implementation, VCN launch, Loyalty platform implementation, wallets launch etc.)
2. Oversee all aspects of project management and successful completion.
3. Coordinate and complete projects on time, within budget, and within scope.
4. Become a bridge between technical and business teams to ensure clear understanding of scope, delivery and project operations.
5. Set deadlines, assign responsibilities, and monitor and summarize the project's progress.
6. Prepare reports for upper management regarding the status of the project.
7. Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.
8. Assist in defining project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.
9. Develop a detailed project plan to monitor and track progress.
10. Manage changes to the project scope, schedule, and costs using appropriate verification techniques.
11. Measure performance using appropriate project management tools and techniques.
12. Report and escalate to management as needed.
13. Manage the relationship with the client and relevant stakeholders.
14. Perform risk management to minimize potential risks.
15. Establish and maintain relationships with third parties/vendors.
16. Create and maintain comprehensive project documentation.
17. Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
18. Track project performance to analyze the successful completion of short- and long-term goals.
19. Meet budgetary objectives and adjust project constraints based on financial analysis.

Execution and Implementation
Support in delivery of large programs for clients from initiation to benefit realization.

Successful execution of projects across different clients/businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets and quality criteria, including examples of re-aligning scope and objectives during a program to ensure maximum value extraction.

Develop strong bonds with clients that endure beyond a particular assignment, serves as a go-to resource for client staff, is sought out for knowledge of industry and firm.

Identify new business opportunities to support clients with Mastercard solutions.

Team Collaboration & Culture
Develop sound business recommendations and deliver effective client presentations.

Plan, organize, and structure own work and that of junior project team members to address client problems.

Lead team and external meetings, and lead or co-lead project management.

Contribute to the firm's intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & Services.

Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team members.

All About You
• Experience in delivery of large, complex projects/programs of diverse size in a cross-functional, multicultural environment.
• Domain knowledge of payments industry and hands on experience of program management, ability to manage multiple stakeholders under deadlines pressure.
• Able to plan and manage a multi-workstream program from inception to delivery providing support, direction and/or technical expertise to the project team across multiple disciplines and geographies.
• Develop strong presence in the client organization extending beyond the immediate boundaries of the program.
• Bring interesting & relevant industry perspectives, insights and ideas to key stakeholders in the client organization.
• Strong interpersonal communication and presentation skills. Able to define scope, timelines and budgets in a clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines etc. accurately and summarize effectively offering analysis, options and credible solutions.
• Able to handle multiple priorities, work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources. Perform and articulate cost/benefit/risk analysis.
• Able to lead, motivate and develop a team of professionals.

All About Your Education & Skills
Bachelor's degree or equivalent qualification. Advanced degree or MBA preferred.
Fluent local office language and English required, other languages desirable (Arabic).
Comfortable with significant client interaction and interest in building relationships.
Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred.
10-12-year relevant experience. Market specific/regional experience preferred.
Proven working experience in project management.
Payment system Project management is required.
Strong understanding of Payment Systems architecture (Enterprise).
Project Management Professional (PMP)/PRINCE II certification is a plus.
Knowledge and experience with Mastercard platforms is a plus.
Excellent client-facing and internal communication skills.
Excellent written and verbal communication skills.
Solid organizational skills, including attention to detail and multitasking skills.
Analytical skills.
Willingness to travel.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.