Operations Manager

Key Responsibilities:

1. Constantly analyze and evaluate the challenges and constraints of end-to-end supply chain and support department manager in developing and operationalizing a plan to eliminate or minimize their impact.
2. Focus on transport economics, min/max load balances, and inventory optimization, by using analytical models and tools.
3. Organize, manage, track, and balance physical product movements based on the supply and demand plan.
4. Ensure that all obligations arising from the contract and charter party are executed flawlessly, in compliance with governmental and industrial regulations as well as company's guidelines.
5. Optimize deal execution within deal limits, in terms of both cost minimization and margin maximization.
6. Assess the risks pertaining to the execution and mitigate them in coordination with involved parties.
7. Daily external interface with contractual counterparties, terminal operators, vessel owners/brokers, and contracted vendors such as cargo surveyors or port agents.
8. Daily internal interface with Cargo/Freight Traders, Shipping & Maritime, Manufacturing, Product Optimizers, Claims, Contracts, Demurrage, Legal, and Trade Finance.
9. Manage product quality parameters/specifications to ensure compliance with contractual terms and maximize profitability.
10. Manage cargo operations including off-spec issues, cargo readiness, scheduling, load & discharge, STS transfers, blending, and volume/date-range optimization.
11. Ensure that any necessary financial security is in place prior to transfer of title to customers.
12. Appoint independent cargo surveyors, expeditors, ship-to-ship service providers, and ships agents.
13. Appoint independent inspectors and expeditors and be able to investigate matters relating to product quality.
14. Schedule and manage the movement of refined products and components that involve different complexities.
15. Handle complex loadings and blending of products in line with trader's requirements, internal processes, and blending facilities availability.
16. Ensure that all necessary operational information is passed on time and documentary requirements are met.
17. Deal with contractual problems ensuring that they are managed professionally and optimally for the trading business.