Commercial Coordinator

Key Duties and Responsibilities:

• Managing and tracking incoming telephone, email, and online sales inquiries directing to the appropriate Sales Manager within a 24-hour turnaround time
• Checking availability for both guest rooms and function space
• Under direction from the Sales Managers, creating proposals and estimates and preparing formal contracts based on individual clients' needs
• Blocking guest rooms and function spaces in property management software
• Making reservations for dining outlets arranged as part of clients' booking
• Consulting General Manager, Conference Services, and Chef for unique requests and pricing
• Copying and distributing all pertinent data concerning booked activities to appropriate departments
• Managing follow-up correspondence requests for both proposals and contracts
• Scheduling and conducting site inspections with prospective wedding clients
• Preparing a variety of weekly and monthly Sales reports
• Maintaining Sales collateral and creating and updating PowerPoint presentations for Sales and Conferences department
• Attending weekly Sales and Conferences meeting, communications meeting, and monthly Health & Safety meeting
• Providing administrative assistance as required to Sales Managers and Cluster Executive Assistant Manager in charge of Commercial
• Performing any other additional related tasks as assigned by supervisor

Qualifications:

• College/University graduate
• Minimum 1 year of experience performing administrative work
• Previous hospitality experience
• Strong computer skills with competency in Microsoft Excel, Word, and Outlook
• Excellent verbal and written communication skills
• Demonstrates high attention to detail
• Self-directed and efficient with excellent time management skills
• Excellent organizing skills with the ability to successfully manage multiple tasks simultaneously
• Capable of working effectively while under pressure

Remote Work:

No

Employment Type:

Full-time