Front Desk Receptionist

Role - Reception/ Travel Desk

Who we are

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals.

Currently, House of Shipping is recruiting for a Reception/ Travel Desk Professional to join the team.

Job Purpose

The Reception / Travel Desk will be a dual position, ensuring efficient front desk handling for a warm welcoming experience and coordinating seamless business travel arrangements (visa, tickets, hotel, etc.) for employees.

Roles and Responsibilities

Reception Desk

1. Reception desk and visitor management (organized front desk, entry permit, guest handling, etc.)
2. Professional call handling (call screening, promptness, directing enquiry calls, etc.)
3. Courier/mail management and admin support like office supplies, telephone, business cards, etc.
4. Adhoc HR tasks for support and assistance
5. Proactive maintenance of a safe and secure working environment

Travel Desk

1. Timely support on employee business travel arrangements - flights, hotels, etc.
2. Ensure proper approvals as per company policy are in place before releasing travel documents
3. Coordination with travel agents, hotels, etc., for cost-effective travel quotes
4. Consolidating regular travel desk reporting for management review

Education/ Experience and Competencies

1. High school diploma or equivalent
2. Familiarity with travel desk management
3. MS Office proficiency mandatory
4. Ability to prioritize and handle time-sensitive duties within deadlines
5. Proactive approach to issue handling
6. Multitasking, patience, and a pleasant approach to work
7. Attention to detail
8. Time management and teamwork
9. Pleasing and positive attitude
10. Good communication skills