At least 5 years of SAP experience in implementing SAP DBM Service & Warranty Application.
Functional / Technical proficiency with at least 2+ full lifecycle SAP implementations and 2+ years in the automotive industry.
Job-Specific Skills:
Effective presentation, organizational, and planning skills.
Rollout of the DBM solution for new system launches according to project schedule utilizing project Agile methodologies.
Understand the DBM support issues in level L2 and Level L3.
Participates in developing functional requirements, testing, training, and implementation of Applications in SAP.
Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
Creates or modifies procedures to solve complex problems considering technology capacity and limitations, operation times, and form of desired results.
Oversees the preparation of functional, system, and program specifications using the solution manager tool in SAP.
Strong verbal and written communication skills, negotiation skills, multicultural tolerance, interpersonal skills, and ability to work in a team environment.