Bachelor's degree, ideally in healthcare administration or a similar field.
A master's degree in public health or health administration is a strong asset.
Experience:
At least 3-5 years of professional experience in a similar position.
Language Skills:
Proficiency in English is a must (speaking, reading, writing).
Arabic knowledge is an advantage.
Skills / Competencies:
Commitment to the organization's mission.
Excellent computer skills and proficient in MS Office applications.
Excellent communication skills, both verbal and written.
A demonstrated commitment to high professional ethical standards in a diverse workplace.
Analytical thinking skills and the ability to exercise sound judgment when making decisions.
Must be customer service oriented and prepared to liaise with patients, their families, and other care providers.
Extremely organized and detail-oriented.
Ability to delegate tasks as needed.
Excellent interpersonal communication, problem-solving, and conflict resolution skills.
Possession of analytical decision-making skills necessary to quickly assess and resolve complex logistical, technical, and patient care problems and issues.
Ability to train, motivate, and supervise subordinate staff.
Ability to address and manage conflict in a direct and professional manner.
Ability to build collaborative relationships with providers.
High emotional intelligence as evidenced by the ability to evaluate/perceive a situation from multiple lenses and understand various perspectives in coming to problem resolution.