Senior Manager - Platform as a Service (PaaS)

Support in developing platforms based on customers requests and ensure their proper functionality. Test the platforms and ensure proper functioning as per customer requirements.

Key Responsibilities:

• Support with building and deploying the software applications and services within the PaaS offering.
• Implement the strategy ensuring that features of platforms are as requested to ensure customer satisfaction.
• Support Vertical Platform Management function in taking immediate action to secure platform in case of problems and disasters and resolve incidents when needed.
• Ensure that requests’ requirements are understood, developed, tested, and delivered to specification.
• Liaise with Lead to develop release estimates to be shared with customers.
• Create test plans and coordinate closely with Lead around Test activities and results.
• Perform sprints to ensure the proper functioning of the platform before release.
• Plan release and upgrades of platforms in coordination with lead.
• Support lead in decision making process for key platform decisions.
• Keep track of industry trends to incorporate new updates into new platforms.
• Support customers on delivery of PaaS services supporting programs and projects.
• Consult with Lead on delivery and adhere to his guidance and knowledge.
• Support Lead in managing PaaS services delivery pipeline.

Qualification & Experience:

• Bachelor’s degree in Computer Science / Mathematics / Science
• 3 - 5 years of experience in technology infrastructure and technology engineering groups
• Experience in managing digital clouds
• Vertical Platform Management experience
• Strong Analytical mindset
• Customer Oriented mindset