Supply Chain Manager

Roles and Responsibilities

The Manager - Supply Chain is responsible for leading the supply chain operations for our growing network of grocery Dark Stores. The role holder will ensure smooth, efficient, and cost-effective supply chain processes for the grocery business.

Role Profile

• Oversee inventory management, ensuring optimal stock levels for groceries and preventing out-of-stock situations.
• Analyze sales data and collaborate with customers to forecast demand, ensuring stock levels meet end-customer needs, especially for high-turnover grocery items.
• Oversee logistics and transportation operations, ensuring products are delivered to the Dark Stores and the distribution center efficiently and on time, while optimizing transportation costs.
• Manage and control supply chain costs, ensuring effective cost-saving initiatives while maintaining the quality and availability of grocery products.
• Build and maintain strong relationships with customers and key internal stakeholders to ensure timely and high-quality deliveries of grocery products.
• Monitor the quality of goods received and stocked, particularly perishables, and ensure compliance with health and safety regulations.
• Continuously review and improve supply chain processes, identifying areas for automation and streamlining to enhance efficiency and reduce operational costs.
• Ensure effective collaboration with other departments such as operations, sales, and IT to support seamless business growth.
  

Requirements

• Bachelor’s Degree in Business Administration, Supply Chain Management, or equivalent.
• 7+ years of experience in Supply Chain Management, preferably in grocery, retail, or e-Commerce operations.
• Proven track record in managing inventory, order fulfillment, and logistics for grocery or perishable goods.
• Strong analytical skills with a focus on forecasting and demand planning.
• Proficiency in supply chain software (e.g., SAP, Oracle) and tools for inventory and logistics management.
• Ability to manage suppliers, optimize costs, and maintain high service levels.

Desired Candidate Profile

1. Strategic Planning

• Forecasting: Predicting demand trends and planning inventory accordingly.
• Supply Chain Design: Developing strategies for sourcing, production, and distribution.
• Risk Management: Identifying and mitigating potential disruptions in the supply chain.

2. Operational Efficiency

• Process Optimization: Streamlining operations to reduce waste and enhance productivity.
• Inventory Management: Balancing stock levels to prevent shortages or excesses.
• Cost Management: Reducing operational costs while maintaining quality and efficiency.

3. Technology Proficiency

• ERP Systems: Experience with software like SAP, Oracle, or Microsoft Dynamics for supply chain management.
• Data Analytics: Using tools to analyze and interpret supply chain data for informed decision-making.
• Automation: Implementing automated solutions to improve logistics and inventory management.

4. Leadership and Team Management

• Team Coordination: Leading and motivating cross-functional teams across procurement, logistics, and warehouse operations.
• Stakeholder Communication: Managing relationships with suppliers, vendors, and internal teams.
• Conflict Resolution: Addressing disputes or issues effectively.

5. Regulatory Compliance

• Knowledge of Standards: Familiarity with trade regulations, customs requirements, and safety standards.
• Ethical Sourcing: Ensuring suppliers adhere to ethical and sustainable practices.

6. Problem-Solving and Adaptability

• Crisis Management: Resolving supply chain disruptions swiftly.
• Continuous Improvement: Identifying areas for enhancement and implementing changes.

7. Customer Focus

• Service Level Management: Ensuring timely delivery and meeting customer expectations.
• Feedback Integration: Using customer insights to refine supply chain processes.