Driver Bellboy

The Act Hotel

Sharjah

AED 50,000 - 200,000

Job description

Ensure guests are greeted upon arrival
Open car doors for arriving and departing guests and escort them to the lobby
Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries
Ensure effective handover is done, gaining information from earlier shift
Forward all guest complaints or problems to the manager on duty
Perform any trips and drives with the hotel car / bus as requested
Control all guests' car keys
Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader
Establish, promote and maintain good public relations while meeting or exceeding guest expectations
Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum
Ensure that airport / crew transportation flow is maintained effectively
Assist guests with their luggage on arrival and departure as well as handling mail and information
Be smart, well-groomed, punctual, and wear a name tag at all times