Sales Operations Executive - Majid Al Futtaim

JOB TITLE

Sales Operations Executive - Majid Al Futtaim Properties Development

ROLE SUMMARY

Sales Operations Executive plays a critical role in supporting the closure of all sales transactions thereby ensuring efficiency and compliance in the sales processes, reviewing customer and sales data, and contributing to the overall productivity of the sales function at Majid Al Futtaim Properties.

ROLE PROFILE

• Ensure customer documentation and payments received for every sales transaction comply with sales policy, sales processes, and AML regulations.
• Ensure all customers (primary and joint) are satisfactorily screened and cleared for purchase by the corporate compliance team.
• Dispatch payment reminders as per agreed Service Level Agreements for all outstanding payments. All payments collected must be promptly recorded, receipted, and immediately submitted for clearance.
• Make follow-up calls to recover outstanding dues. Take appropriate actions including negotiations and escalations to ensure payment collections in accordance with the payment targets.
• Ensure all Sale and Purchase Agreements (SPAs) and Addendums issued are in the format approved by Legal and through the company’s authorized CRM system.
• Monitor and evaluate the effectiveness of current processes and recommend improvements. Assist in the development and implementation of sales processes and procedures to improve operational efficiency.
• Ensure policy compliance while processing primary and secondary resales transactions.
• Ensure sales operations team is the custodian of all customer documents, SPAs, and important approvals related to every sale.

REQUIREMENTS

• Bachelor's degree in Business Administration or any relevant field.
• Minimum 12 years of Real Estate Developer experience in the role.
• Excellent communication and problem-solving skills.
• Excellent Microsoft Office skills.
• Very good English level.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments to spread happiness and build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment where everyone shares positive vibes and is excited about our future.
• Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.