Technical Writer

Hiring a Technical Writer, here are the following mandates:

Year of experience - 5+ years work experience required.

Education - Any Bachelors Degree in Computer Science or Information Technology.

Mandate Certifications

• ITIL Foundation
• CompTIA Security+
• CISSP or CISM
• Systems Engineering

Mandate Skills

• Excellent written and verbal English communication skills.
• Strong working knowledge of Microsoft Office Suite, image-processing software, and diagramming software like Visio.
• Familiarity with Linux/Unix OS, Windows OS, Database technologies, and network infrastructure.
• Understanding of Security technologies such as SIEM, EDR, IDS, and SOAR.
• Expertise in desktop publishing, word processing, presentation software, and on-line document management software.
• Strong research skills and ability to pick up new technical concepts quickly.
• Strong attention to detail, excellent grammar, punctuation, planning and organizational skills.
• The ability to collaborate effectively with technical Subject Matter Experts including engineers, programmers, and technical support staff.
• Demonstrated Cyber Security knowledge across an operational environment.
• Knowledge and implementation of information security components, principles, practices, and procedures.

Here are the key responsibilities:-

• Create unique, high-quality technical content that includes in-depth technical overviews, high-level and low-level designs, standard operating procedures, work instructions, and process flows
• Work with a Senior Technical Writer and adapt writing styles to maintain consistency of documents with organization-wide standards
• Collaborate with subject matter experts to learn more about specific concepts and gather information independently from the existing knowledgebase/document repositories
• Drive the requirements gathering phase of system engineering for the various engineering teams within the SOC.
• Research, write, edit, and proofread complex technical data for use in documents or sections of documents to present highly technical information in a less technical way.
• Read previous documentation or design notes, and use computer-based training or company technical products to gather complex technical information to use in documentation.
• Gather information and create documents in collaboration with relevant Subject Matter Experts, which involves conducting interviews with analysts, engineers, developers, and other technical personnel.
• Continuously review and update existing documentation.
• Manage the review process for revised and new content, with a team of very engaged and preoccupied Subject Matter Experts.
• Develop strict standards for keeping, managing, and making documents available to an organization.
• Manage the roadmap for documentation control and management.