Sales Marketing Coordinator

Job Description

KEY DUTIES AND RESPONSIBILITIES

• Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
• Ensure that you fully understand the business strategy and positioning of the Anantara brand and that you can effectively articulate this positioning in the marketplace. This is the responsibility of ALL sales professionals, regardless of their responsibility level.
• Maintain a personal up-to-date knowledge of all Anantara product and service offerings, and the products, services, rates, and new developments of key competitors, and an awareness of general industry trends.
• Understand the relative importance and priority of the current account base, so that personal efforts can be directed accordingly.
• Support the development of new client contacts and the maintenance of detailed information on the potential revenues from these accounts.
• Achieve all personal financial and non-financial objectives, working with department leadership to ensure these objectives are met.
• Take responsibility for your own professional development including strong financial literacy and negotiation skills, and strong face-to-face selling skills needed to become a future Sales Leader for Anantara.
• Maintain accurate management status reporting on business results, and associated action planning.
• Practice effective cost control and adhere to internal procedures for approval of expenditure.
• Actively participate in client familiarization trips, site inspections, sales trips, and roadshows as required to meet the sales targets of the hotel.
• Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise. In particular, this includes Front Office, Reservations, and Events colleagues.
• Drive opportunities to upsell and cross-sell Anantara products.
• Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, and the Microsoft Office toolset.
• Ensure that all paperwork associated with the work of the department is processed quickly and efficiently, including letters, emails, contracts, and reports.
• Assist in establishing and maintaining client databases, and using those databases in promotions and marketing campaigns.
• Provide all assistance to guests and clients in a proactive, professional, and friendly manner.

Additional Information

• Relocate to Remote Area
• Previous experience in luxury hotel is an advantage.
• Passion for excellent service.
• Excellent team player and great communication skills.