Income Auditor

Roles and responsibilities

The Income Auditor will ensure that all daily revenues received by the hotel from rooms, food & beverage, and other revenues are correctly and completely recognized and recorded in the General Ledger on a daily basis. He is also to ensure compliance with operational procedures and maintain subsidiary records of various General Ledger accounts to provide detailed analysis for audit and tax purposes.

• Responsible for the accounting of all daily income of the hotel and to ensure that the monthly revenue is completed and posted to the accounting system as per schedule set.
• Ensure that all rebates, allowances, and discounts given to guests are properly authorized and approved in accordance with hotel policies and procedures.
• Prepare and distribute the accurate Daily Revenue Report for management on a timely basis.
• Verify, monitor, and review all hotel revenue reports and night audit reports.
• Ensure that banquet department’s revenue postings are correct by reconciling the banquet daily event list report provided by the Banquets manager on a daily basis. Account for all daily Banquet Events Order (BEO) and check the completeness of charges made to the guest as agreed in the BEO. Follow-up on errors and discrepancies.
• Review housekeeping discrepancy reports and file them in the daily audit package.
• Validate approval of each paid-out transaction and its adherence to paid-out P&P. Paid-out report should be included in the daily audit package.
• Ensure all miscellaneous/allowance/paid/house charges are approved and complete with adequate explanations.
• Review F&B voids to verify authorization and adequate backup information. F&B void reports to be filed in the daily operations package.
• Verify all negative postings, all rate variances, and all F&B Discount reports for proper approval and adequate backup documents. Allowance/rebate reports should be filed in the daily operations package.
• Ensure that credit card terminal settlement balances with credit card transactions per trial balance.
• Ensure that all credit card transactions are recorded correctly, and payments are allocated using the corporate reconciliation template.
• Handle promptly all guest issues and disputes, including credit card inquiries and chargebacks. Make the appropriate corrections as required after obtaining the Director of Finance’s approval or his designate.
• Ensure that all complimentary rooms are supported with duly approved complimentary requests with prior approval of the General Manager.
• Review foreign currency rate changes for accuracy and file them in the daily operations package.
• Ensure complimentary & entertainment checks are properly accounted for and the name of the guest and purpose of entertainment are indicated.
• Ensure the sale of gift certificates is properly accounted for and utilization of gift vouchers is administered accurately.
• Assist the General Cashier in performing surprise cash float counts.
• Review the daily General Cashier Report.
• Verify the TA commission invoices with the PMS.
• Ensure that all Cash Responsibility Forms are current and reconciled monthly with General ledger balance.
• Ensure that the Guest ledger is reconciled with the General ledger balance every month-end. Any variance must have a proper explanation.
• Prepare month-end reconciliation for all related General ledger and revenue balances including house bank summary.

Desired candidate profile

• Completing various other tasks and duties as required by Management.
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.

Skills & Qualifications

• Diploma/Degree in Hotel Management and/or Accounting or equivalent.
• Minimum of 2-3 years’ experience as Income Auditor in a similar capacity in a hotel. Pre-opening experience preferred.
• Excellent knowledge of various PMS, POS, and Accounting systems (preferably Springer Miller System, InfoGenesis, and SUN system).
• Strong understanding of accounting principles, financial reporting, and auditing processes; Excellent knowledge of Microsoft Office mainly Excel.
• Able to work in a pre-opening environment; able to train and manage a team.
• High managerial/supervisory skills to meet and focus on deadlines, planning ahead, result-driven, and also flexible.
• Excellent verbal and written communication skills, with the ability to interact effectively with various departments and management.
• Exceptional attention to detail and accuracy in financial data analysis and reporting.