Maintenance Technician - HVAC & MEP

Job Purpose

The Maintenance Technician is responsible for carrying out Corrective, Reactive, and Planned Preventive Maintenance of Assets in all Restaurants, Offices, and Commissaries owned/leased by Americana in the UAE. He will oversee Hard & Soft services, including MEP, Kitchen Equipment, Hood Servicing (Monitoring), and Fire Protection Systems (Monitoring), ensuring all locations occupied by Americana Group are efficiently maintained in a cost-effective manner while implementing Americana Standards & Values.

Essential Skillsets/Prerequisites

• Proven experience in the installation, maintenance, and repair of HVAC and MEP systems, ensuring optimal performance and adherence to safety standards.
• Knowledge of various types of kitchen equipment, including fryers, ovens, broilers, grills, refrigerators, dishwashers, and ventilation systems, and their components, functions, and maintenance requirements is an added advantage.
• UAE Driving License - Mandatory

Key Responsibilities

• Reactive Complaint / PPM: Response Time as per SLA (4, 12, 72 hours). Spares Gathering within 24 hours. Work Quality as per Americana Standard. Monitoring PO Jobs as per PO terms, Mall/Brand Coordination.
• Planned Preventive Maintenance: Monitor (external vendor) and/or perform Planned Preventive Maintenance.
• Corrective Maintenance: Visit each store at least once monthly and conduct store inspections.
• Cost Saving: Minimize jobs from External Vendors by rectifying them himself. Ensure spares are not replaced unless necessary. Advise supervisor regarding major repairs/changes required.
• Growth and Customer Focus: Work towards improving customer satisfaction in daily tasks.
• Personal Growth: Improve skills and efficiency by attending courses.

Education

• Technical Diploma preferred.

Experience

• 5-7 years in facilities, restaurant, and general maintenance.
• Strong hands-on experience with MEP and HVAC systems, with good knowledge of the UAE market in terms of parts availability, authority regulations, and malls/landlord requirements.

Skills and Abilities

• IT Skills: Good knowledge of using Field Management System, MS Office skills, and ability to use phone/computer.
• Language Skills: Must be able to communicate in English; Arabic is a plus, with good written and oral capabilities.
• Valid UAE driving license is a must.