Customer Success Account Manager

The role involves client relationship management, ensuring client satisfaction, analyzing KPIs, and optimizing processes while requiring excellent communication skills.

Responsibilities include:

1. Customer Success, Client Relationship Management, and Account Management to nurture long-lasting customer relationships.
2. Serve as a trusted advisor for enterprise clients, driving cloud solution adoption and account growth.
3. Ensure customer satisfaction, optimize product use, drive revenue growth, and maintain relationships in the hospitality industry.
4. Build relationships, provide support, upsell, report metrics, and collaborate with teams.
5. Manage customer relationships, identify improvement opportunities, track engagement, and provide guidance on maximizing investments.
6. Enhance customer value through relationship building, technical expertise, and innovative processes.
7. Develop and maintain customer relationships, utilize CRM tools, and ensure customer satisfaction through training and support.
8. Streamline customer interactions, gather feedback for service improvement, and build strategic relationships.
9. Address inquiries, ensure customer satisfaction, and develop strategies for cash collection and compliance.
10. Achieve sales targets through customer relationship management, market analysis, and effective sales strategies.
11. Support business development, manage relationships, and ensure compliance while focusing on results.

Seeking a dynamic candidate with client relationship management skills, experience in account management, and proficiency in CRM tools to drive client satisfaction.

Key Account Manager

Location: Abu Dhabi, Dubai - United Arab Emirates (UAE)

• Experience: 3 - 8 Years

Responsibilities include managing sales, building client relationships, achieving targets, and ensuring customer satisfaction with strong negotiation and communication skills.