Learning and Development Coordinator

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

A Learning and Development Coordinator is responsible for identifying and providing training to Team Members to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.

What will I be doing?

As a Learning and Development Coordinator, you are responsible for identifying and providing training to Team Members to deliver an excellent staff experience. You will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Provide quality training to Team Members
• Assist in coordinating and administering Vocational Qualification
• Adhere to in-house training plan
• Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Learning & Development Manager
• Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis
• Prepare, organise, administer and conduct in-house training courses, e.g., Recruitment and Selection, Discipline and Grievance
• Ensure new employees have received departmental and legal training
• Hold monthly Departmental meetings with trainers to ensure training needs are being covered

Desired Candidate Profile

What are we looking for?

A Learning and Development Coordinator serving Hilton brands is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in HR/training
• Excellent communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work independently or in teams