Sales Advisor

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.

• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.

• Receive cash or payment in any authorized modes from customers, issue receipts/bills against their purchase and provide professional cash point service.

• Handle customer complaints professionally and efficiently, in line with the company after sales policy.

• Demonstrate and maintain product knowledge, fashion trends, and in-store promotions at all times.

• Maintain personal grooming standards as advised by the Store Manager.

• Maintain clean and organized wrap stands, fitting rooms, and stock areas.

• Check stock levels daily and inform the store manager of depleting stocks to replenish and maintain optimum stock levels.

• Comply with all company policies and procedures including refund and exchange policy, security, health, and safety policies, etc.

• Recruit customers for the database, accurately entering their details on the POS system.

• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.