Retail Sales Associate
Job description
Responsibilities:
- Greet and assist customers with a friendly, welcoming demeanor, addressing inquiries and providing expert advice or personalized recommendations.
- Actively engage in upselling and cross-selling opportunities to drive product and service sales.
- Ensure a clean, organized, and welcoming workspace at all times, contributing to a positive shopping environment.
- Cultivate and maintain strong, positive relationships with customers to foster repeat business and long-term sales success.
- Present, promote, and sell products and services to both existing and potential customers with enthusiasm and expertise.
- Develop and nurture positive business relationships to encourage customer loyalty and future sales opportunities.
- Swiftly resolve customer concerns and complaints, ensuring a high level of satisfaction and repeat business.
- Consistently meet or exceed sales targets and performance goals within the established timeline.
- Collaborate effectively with team members and other departments to ensure smooth and efficient sales operations.
- Accurately scan and process goods, ensuring correct pricing and smooth transactions.
- Handle payments efficiently, whether in cash or credit, ensuring a seamless checkout experience.
- Proactively introduce new products and offer personalized cross-selling recommendations to enhance the customer experience.
- Resolve customer issues with patience, providing clear guidance and relevant information to ensure satisfaction.
- Extend a warm welcome to customers upon their arrival and bid them farewell as they exit, leaving a positive impression.
- Maintain a neat, organized, and inviting checkout area to ensure a professional and pleasant atmosphere.
Desired Candidate Profile:
- High School Diploma or equivalent qualification.
- Quick learner with a strong work ethic, versatile skills, and the ability to adapt in a dynamic environment.
- Excellent interpersonal and communication skills, with a proven ability to manage multiple tasks efficiently.
- Previous experience in customer service or as a cashier is preferred.
- Ideally, seeking female candidates of Filipino descent, aged 25 to 30 years.