Retail Sales Associate

Minutes
Dubai
AED 50,000 - 200,000
Job description

Responsibilities:

  1. Greet and assist customers with a friendly, welcoming demeanor, addressing inquiries and providing expert advice or personalized recommendations.
  2. Actively engage in upselling and cross-selling opportunities to drive product and service sales.
  3. Ensure a clean, organized, and welcoming workspace at all times, contributing to a positive shopping environment.
  4. Cultivate and maintain strong, positive relationships with customers to foster repeat business and long-term sales success.
  5. Present, promote, and sell products and services to both existing and potential customers with enthusiasm and expertise.
  6. Develop and nurture positive business relationships to encourage customer loyalty and future sales opportunities.
  7. Swiftly resolve customer concerns and complaints, ensuring a high level of satisfaction and repeat business.
  8. Consistently meet or exceed sales targets and performance goals within the established timeline.
  9. Collaborate effectively with team members and other departments to ensure smooth and efficient sales operations.
  10. Accurately scan and process goods, ensuring correct pricing and smooth transactions.
  11. Handle payments efficiently, whether in cash or credit, ensuring a seamless checkout experience.
  12. Proactively introduce new products and offer personalized cross-selling recommendations to enhance the customer experience.
  13. Resolve customer issues with patience, providing clear guidance and relevant information to ensure satisfaction.
  14. Extend a warm welcome to customers upon their arrival and bid them farewell as they exit, leaving a positive impression.
  15. Maintain a neat, organized, and inviting checkout area to ensure a professional and pleasant atmosphere.

Desired Candidate Profile:

  1. High School Diploma or equivalent qualification.
  2. Quick learner with a strong work ethic, versatile skills, and the ability to adapt in a dynamic environment.
  3. Excellent interpersonal and communication skills, with a proven ability to manage multiple tasks efficiently.
  4. Previous experience in customer service or as a cashier is preferred.
  5. Ideally, seeking female candidates of Filipino descent, aged 25 to 30 years.
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