Quality Assurance Engineer

Welcome to MultiBank Group; a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We excel in providing cutting-edge trading technology, unparalleled liquidity, and exceptional customer service, offering an extensive range of financial products such as Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Join our thriving community of over 1 million clients across 90 countries, contributing to a daily trading volume exceeding US$ 18.1 billion. As a heavily regulated (16+ financial regulators across 5 continents), award-winning, and reliable financial institution, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.

Role Overview

We are seeking a meticulous and proactive Quality Assurance (QA) Engineer to join our team. This individual will play a crucial role in maintaining the highest quality standards across all our products by continuously scanning for bugs, suggesting improvements, and ensuring that all development aligns with specifications. The ideal candidate should have strong analytical skills, attention to detail, and the ability to collaborate closely with developers to maintain a seamless user experience.

Key Responsibilities

• Conduct thorough testing of all products to identify bugs, inconsistencies, and usability issues.
• Develop and execute detailed test plans, test cases, and test scripts to ensure product quality.
• Collaborate with developers to ensure features are implemented as per specifications and provide feedback on discrepancies.
• Raise bug tickets and improvement requests in JIRA or similar issue-tracking systems.
• Perform regression testing, functional testing, UI/UX testing, and performance testing as needed.
• Continuously monitor product performance and usability, identifying areas for enhancement.
• Work closely with Product Managers to understand feature requirements and ensure proper validation.
• Automate test cases where applicable to improve efficiency and consistency in testing processes.
• Ensure compliance with security and regulatory standards in software development.
• Document test cases, findings, and improvement recommendations for future reference.

Qualifications & Experience

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in software quality assurance, preferably within fintech, financial services, or technology-driven companies.
• Strong understanding of software testing methodologies, tools, and best practices.
• Experience with QA tools like Selenium, JIRA, TestRail, or similar platforms.
• Familiarity with API testing tools such as Postman or SoapUI.
• Knowledge of test automation frameworks is a plus.
• Experience in working within Agile/Scrum development environments.
• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent communication and documentation skills to clearly articulate findings and recommendations.
• Ability to work collaboratively with cross-functional teams, including developers, product managers, and UX designers.